What storm damage actually looks like
Hail bruises a shingle without necessarily tearing it, which means the roof can look fine from the ground while the granule coating underneath is cracked and the shingle's remaining life has been cut short. Wind damage shows up as lifted tabs, creased shingles along the ridge, or shingles missing outright on the side of the roof that faced the storm.
A post storm inspection covers every slope, the ridge, the valleys and the gutters, since granules washed into a gutter after a hail event are often the first visible sign that something happened up top.
Tarping and temporary protection
An open roof gets a tarp the same day where the weather allows it, secured well enough to survive the next round of wind rather than just draped over the hole. Temporary protection buys time to schedule the permanent repair without a second round of interior water damage.
The permanent fix waits until the deck has dried out enough that new shingles will not trap moisture underneath, which typically means a short delay after a heavy rain event even once the tarp is up.
Documentation for insurance
Every storm call gets photographed before, during and after the work, with the date visible on each set. An adjuster working from photos taken at the time of the storm has a much easier time approving a claim than one working from a description written weeks later.
A written scope accompanies the photos, listing exactly which slopes and components were affected. Homeowners are free to share both with their insurance company or their own contractor if they want a second opinion.
Repairing what the storm actually damaged
The repair itself matches the shingle as closely as the roof's age allows, since a mismatched patch on a visible slope is its own kind of problem even once the leak is fixed. Where a full match is not possible because the original shingle is discontinued, the repair is placed on a rear or less visible slope where the difference matters least.
Flashing and pipe boots damaged in the same storm get replaced alongside the shingle work rather than left for a future call, since a storm severe enough to lift shingles is often severe enough to loosen flashing at the same time.